FAQ

Here's a draft for an FAQ Section for your website, tailored to the webstore service and other services you offer:

Frequently Asked Questions (FAQ)

What is the Free Webstore Service?
Our Free Webstore Service allows you to create a custom online store featuring up to 10 products (with options to expand). We handle production, order fulfillment, and shipping, so you can focus on promoting your store and earning commissions.
How do I earn commission from my webstore?
You earn a percentage of each sale from your webstore, starting at 5% commission and scaling up to 20% as your sales grow. You can also earn bonus commissions from sales across our platform when referred by your store visitors.
Do I need to hold inventory?
No! All products are made on demand and shipped directly to your customers, eliminating the need for inventory management.
Can my webstore be integrated with social media accounts?
Yes! We can help you link your store with your Instagram account, making it easy to post products and drive traffic directly to your store.
Are there any fees for the webstore service?
- Tier 1: $25/month maintenance fee, featuring 10 products.
- Tier 2: One-time $100 setup fee for up to 40 products, with no monthly fees.
- Tier 3: One-time $250 setup fee for up to 100 products, with a $25/month maintenance fee.
How do I get started?
Choose the tier that suits your needs, contact us to set up your store, and we’ll take care of the rest!

What types of items can you screen print?
We specialize in printing on apparel like T-shirts, hoodies, and tote bags. If you have a specific item in mind, let us know—we can likely make it work!
Is there a minimum order for screen printing?
Yes, the minimum order for screen printing is 24 pieces. For smaller orders, check out our webstore service for on-demand printing options.
Can you help with design creation?
Absolutely! Our design team can work with you to create custom artwork or adapt your existing designs for screen printing.
Do you offer rush orders?
Rush orders are available for an additional fee. Contact us to check availability and turnaround times.

What items can you embroider?
We can embroider hats, jackets, polos, bags, and more. If you’re unsure, contact us with your item details for confirmation.
Is there a setup fee for embroidery?
Yes, embroidery typically requires a one-time setup fee for digitizing your design. This fee varies based on the complexity of the design.
What is the minimum order for embroidery?
The minimum order for embroidery is 12 pieces.
Can you embroider custom logos or text?
Yes, we can embroider your custom logo, text, or design. Just provide us with the file or concept, and we’ll take care of the rest.

Where are you located?
Our business is based in Toronto. You can contact us at 647-553-1430 for details or visit our website for more information.
What are your turnaround times?
Turnaround times vary depending on the service and order size:
- Screen Printing & Embroidery: 7-10 business days.
- Webstore Orders: Fulfilled on-demand and typically shipped within 5-7 business days.
Can I provide my own items for printing or embroidery?
Yes, but we recommend consulting with us first to ensure the items are suitable for our processes.
Do you offer bulk discounts?
Yes, we offer tiered pricing for bulk orders. Contact us for a custom quote.
How can I contact you?
You can reach us at 647-553-1430 or email us at orders@torontosceenprintingca. We’re happy to answer any additional questions you may have!